Compliance inquiries Service onboarding Documentation support

Contact our logistics team.

We respond to partnership and compliance inquiries within 1–2 business days and provide structured onboarding documentation.

Email our team

Primary contact details

For any new account, compliance review, or shipment inquiry, use the details below.

Email support@nayohk.org

Office hours Monday–Friday, 09:00–18:00 (HKT)

Address RM102, 1/F, THECLOUD, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong

How we respond

We provide a structured response that includes a compliance checklist, service scope, and a timeline for onboarding. Please include your company name, shipment lanes, and estimated monthly volume.

Compliance credentials

Documented intake

Standardized onboarding checklist and client verification workflow.

Audit-ready records

Shipment documentation and cost records available for review.

Privacy controls

Data access restricted to authorized operational staff.